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Photograhy Division


Tickle My Photo FAQ

Q. What are the minimum requirements my photos should have?

A. The Minimum image resolution should be at least 1152 x 864 pixels (16 x 12 at 72 dpi) for images taken with a digital camera. If your scanning a photo, scan your prints at 400 dpi, scaled to 100%. Photos received under these numbers will not be able to be used. **Tip: If you aren't getting good results while scanning a photo, we suggest that you simply mail us the photo. It will be returned to you unharmed.

Q. Should I crop or edit a photo before I send it to you?

A. No. In order for us to get the best quality, we need to start off with the original unedited photo. We also ask that you do not resize the photo either, just send it in .jpg format in the highest resolution possible for the best results.

Q. My graduation pictures were done by a professional photographer, can I send it to you?

A. Any professionally taken photos must be accompanied by a copyright release form signed by the photographer. If the photographer does not sign a release, we cannot use the photo.

Q. Do you edit my photos, for example remove pimples, redeye, etc.& is there an extra cost?

A. Yes, we will take care of all imperfections. For our announcements,  invitations and collages, there is no extra fee for editing. For our single tickled photo there is an extra
5$ fee for editing. For our photo repair service, editing is included in the fee.

Q. Where do I send my photos to?

A. If you're sending your photo through email - tickleme@ticklemyphoto.com
     If you're mailing your photos through regular mail:
     Please email us and let us know how many photos you are
     sending & the date they were mailed.
     Attn: Paula Murrell - Tickle My Photo
               402N Gill Street
               Laurinburg, North Carolina 28352 

               Once we receive your photo through the mail we will confirm receipt by
               email. Your photo will be mailed back to you unharmed, immediately
               upon completion of your project.

Q. Do you ship out of the United States?
A. At this time, we only offer our products and shipping within the United States.
Q. Can the text on the cards be printed in another language?
A. Sure! But you would have to supply the correct wording and spelling. The only language we speak  fluently is English and would need you to be precise when supplying your text. Also, when proofing your order you would need to pay extra close attention to the text (wording and spelling).  We would not be responsible for misspells or bad wording once you've proofed and accepted.

How the ordering process works

This is just an example of how an ordinary order may work, but each order is different and we will try our best to keep this process as a guideline.

Once you've selected the services you want, you'll click your shopping cart and head over to the checkout. Once you make your purchase, you'll be automatically sent to our checkout confirmation page. This page contains the form where you will give us the text information for your announcements, and other customization options. After you submit this form by clicking the submit button on the bottom of the page, you will receive an email from us with the detailed order description. After you receive your detailed invoice, send us your photos. * Please do not send photos until you receive this invoice.

We suggest sending more than one photo, just in case one particular photo won't work out for your layout, the other may. We suggest sending 2 - 3 photos indicating your 1st, 2nd and 3rd choices. This helps the process run smoother.
*If your using our photo repair service, only send one photo.

From the time we send you confirmation that we have received your photos, the design process begins. It will take 2 - 3  days for us to have the first draft ready for you to proof. At this time you will look over your design, make all wording & spelling corrections, color and  font changes. Once we receive these corrections, we go right into final draft. In most cases the final draft usually takes a day to complete. Final draft is complete once you've approved your design. Upon approval your design now goes into process & print stage. This final stage usually takes 2 - 4 days to complete. Your order is then packaged and shipped. Once your order is shipped you will receive an email from us letting you know that your order is on it's way, a tracking number will also be provided at this time. Based upon  the type of shipping you've purchased, your order will arrive according to that time frame.
Please keep in mind that this process works well for photo announcements and invitations, but may not be suitable for custom designed photos or photo repair.

If you have any other questions, feel free to email us at
   questions@ticklemyphoto.com

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